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Sales Development Manager

For a groundbreaking online advertising startup

Fremont, CA

Offerpal Media is the first "Managed Offer Platform" for social applications, online communities and e-commerce sites. Our turnkey platform allows developers of social applications on leading networks (such as Facebook, MySpace, Bebo, hi5, and others) to monetize their traffic through uniquely engineered offers. Concurrently, advertisers tap into Offerpal's expansive network to reach more than 50 million highly engaged and targeted consumers on social networks. The platform also helps online merchants generate incremental revenue by using ad offers as an alternate payment method. With headquarters in the heart of Silicon Valley, Offerpal Media is backed by top-tier venture capitalists and features an experienced management team with deep roots in online advertising, personalization, and optimization technologies.

Role and Responsibilities

The Sales Development Manager will manage communications from all incoming interested parties -- whether via email, phone, trade show leads, or customer onboarding. This sales individual must ensure that all new Offerpal users have a delightful initial customer experience. With the potential partner, the Sales Development Manager will review all the benefits of using the Offerpal platform and ensure that customers have an easy implementation of the product. Offerpal Media is positioned for greater than 100% growth in 2009 and beyond - we are looking for the right sales people to take advantage of this tremendous revenue opportunity.

Additional responsibilities include

Manage incoming inquiries about the Offerpal platform
Qualify incoming sales leads
Facilitate the resolution of any technical issues during the onboarding process
Document all customer interactions in the contact management system (salesforce.com)
Manage ad hoc projects as asked by the department leader
Reengage with under-producing accounts to utilize the Offerpal platform

Success in this role will be achieved by the Sales Development Manager

Processing all Incoming inquiries in queue by the end of each business day
Entering all necessary customer data into the contact management system
Converting a high percentage of incoming inquiries
Reviving and converting under-performing accounts into producing accounts

Professional Experience and Personal Qualities

2-3 years working with social networking systems or online advertising
2-3 years working in a telesales or customer support telecenter
College degree preferred
Solid experience with Salesforce.com; excellent experience with MS Office applications
Basic understanding of technology to facilitate technical support
Must be able to manage multitask several position responsibilities while prioritizing effectively
Looking to move upward in a sales career
Good verbal communication skills and telephone skills
Emotional intelligence, a problem solver, and a grounded, mature person
Flexibility, resourcefulness, and the ability to thrive in a dynamic, fast-paced environment

About Offerpal Media

Offerpal Media provides innovative online consumer acquisition services on a pay-for-performance basis. We enable online merchants and advertisers to grow revenue, acquire quality customers, and maximize brand reach through blogs, Websites, and social networks.

Our turn-key, full-service platform enables publishers to monetize their social applications; online merchants to generate new leads and increase conversions; and advertisers to reach their precisely targeted consumers. We have one of the largest networks of premium advertisers and more than 500 uniquely engineered offers. Offerpal Media is a fast-growing startup founded by successful serial entrepreneurs and funded by top-tier venture capital firms Interwest Capital and Northbridge Venture Partners. For more information, visit www.offerpalmedia.com.

Qualified and Interested Candidates

If this position sounds like a fit with your past experience and future interests -- and you want to be part of the excitement of a rapidly growing business -- we want to hear from you. We have a competitive compensation structure with a generous option plan and very good benefits. Please send a resume to careers@offerpal.com.

Recent News and Events

Offerpal is Hiring
Offerpal Secures $15M to Drive Growth and Innovation in Monetizing the Social Web
Offerpal Named AlwaysOn OnMedia 100 Winner
Offerpal Launches Monetization Platform for iPhone Apps
Read our blog: http://myofferpal.wordpress.com
Follow our Tweets: http://www.twitter.com/Offerpal